Working with a European Central bank to increase their overall resilience maturity. We developed an engagement programme through understanding their learning needs aligned to their values and objectives. We then understood the people in the organisation we needed to communicate with.
They understood this was core to good business and also had audit findings and needed to take action to prove they were maturing and evolving their levels of resilience throughout their organisation and extended enterprise to ensure they could deliver the best experience to their customers.
The project was delivered through our training programme, supported with interactive e-learning for every participant as well as exercises/ resources provided to participant’s between the virtual sessions to reinforce learning. There was also resource allocated to capture business insights throughout the training, which is collated and fed back to you in the form of an output report.
Many of our clients have converted to virtual training and have seen great results. Rather than feeling that virtual training is inferior, the majority of delegates feel they have gained more from it. Social distancing is no longer a barrier to an effective classroom discussion and delegates still earned Certification and continuous professional development points that can provided evidence that you are using a leading Financial sector Risk & Resilience programme.